Sunway University, Bandar Sunway campus, a leading not-for-profit private university in Malaysia, serves over 26,000 students from 90+ countries across a state-of-the-art 880,000 sq. ft campus.
Recognised as a Premier Digital Technology University, Sunway is committed to providing seamless digital experiences that support research-led teaching and campus operations.
Problem
Sunway’s existing network management solution struggled to cope with the scale and complexity of campus operations:
- Poor application identification and bandwidth control
- Inadequate reporting and time-consuming log reviews
- Multiple devices needed for different solutions, increasing operational costs
- Legacy tools unable to handle 30,000 concurrent users during peak hours
These challenges led to user dissatisfaction, declining IT KPIs, and rising CAPEX and OPEX, creating an urgent need for a more robust and flexible solution.
Customer Needs & Solution Delivered
Sunway sought a single solution that could:
- Accurately identify and manage applications across the network
- Provide flexible bandwidth allocation and automatic adjustments
- Deliver comprehensive reporting for IT administrators
- Scale to accommodate thousands of concurrent users
Sangfor IAM M9000 was deployed, providing:
- 4,000+ application signatures with weekly cloud updates
- Stable performance for 20,000+ concurrent users even during peak hours
- Flexible bandwidth management and endpoint controls
- Over 50 types of graphical reports for easy monitoring
- Multiple authentication methods and customizable notifications
Results
After deployment, Sunway University achieved:
- Improved network stability and higher bandwidth speeds
- Automated and flexible bandwidth management
- Enhanced visibility with graphical, easy-to-read reports
- A scalable platform ready for future expansion and additional features
Outcome: Sunway’s IT team can now deliver a seamless, high-performance network experience across campus, supporting both students and staff while reducing operational complexity and costs.
🔗 Referenced link: https://www.sangfor.com/success-stories/sunway-university-bandar-sunway-campus
