Transforming Campus Network Management with Sangfor IAM 

Sunway University

Sunway University, Bandar Sunway campus, a leading not-for-profit private university in Malaysia, serves over 26,000 students from 90+ countries across a state-of-the-art 880,000 sq. ft campus.

Recognised as a Premier Digital Technology University, Sunway is committed to providing seamless digital experiences that support research-led teaching and campus operations.

Problem

Sunway’s existing network management solution struggled to cope with the scale and complexity of campus operations:

  • Poor application identification and bandwidth control
  • Inadequate reporting and time-consuming log reviews
  • Multiple devices needed for different solutions, increasing operational costs
  • Legacy tools unable to handle 30,000 concurrent users during peak hours

 

These challenges led to user dissatisfaction, declining IT KPIs, and rising CAPEX and OPEX, creating an urgent need for a more robust and flexible solution.

Customer Needs & Solution Delivered

Sunway sought a single solution that could:

  • Accurately identify and manage applications across the network
  • Provide flexible bandwidth allocation and automatic adjustments
  • Deliver comprehensive reporting for IT administrators
  • Scale to accommodate thousands of concurrent users
 

Sangfor IAM M9000 was deployed, providing:

  • 4,000+ application signatures with weekly cloud updates
  • Stable performance for 20,000+ concurrent users even during peak hours
  • Flexible bandwidth management and endpoint controls
  • Over 50 types of graphical reports for easy monitoring
  • Multiple authentication methods and customizable notifications

Results

After deployment, Sunway University achieved:

  • Improved network stability and higher bandwidth speeds
  • Automated and flexible bandwidth management
  • Enhanced visibility with graphical, easy-to-read reports
  • A scalable platform ready for future expansion and additional features

 

Outcome: Sunway’s IT team can now deliver a seamless, high-performance network experience across campus, supporting both students and staff while reducing operational complexity and costs.

 

🔗 Referenced link: https://www.sangfor.com/success-stories/sunway-university-bandar-sunway-campus

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