Lexis Hibiscus Port Dickson, a world-renowned 5-star beachfront resort and Guinness World Record holder, is known for delivering premium hospitality with 522 overwater villas and 643 private pools.
To match its luxury experience, the resort required a high-performance, reliable network infrastructure to support both leisure guests and business operations.
Problem
The resort was operating on Wi-Fi 4 access points with 100Mbps uplink, impacting guest experience and operations:
- Weak signal coverage across guest rooms and public areas
- Low network performance during peak usage
- Poor wireless compatibility across devices
- Unstable network operations, affecting service quality
These issues created inconsistencies in connectivity, directly impacting guest satisfaction and operational efficiency.
Customer Needs & Solution Delivered
Lexis Hibiscus sought a future-ready, high-capacity network capable of delivering seamless connectivity across the entire resort.
Maipu delivered a full-scale WiFi 6 network upgrade, including:
- 10Gbps backbone infrastructure powered by virtualised core switches
- WiFi 6 access points deployed across all guest rooms for enhanced coverage
- High-density WiFi 6 deployment in public areas to support large user volumes
- Centralised cloud management via Maipu MCC Platform for real-time monitoring and control
Result
The transformation delivered immediate and measurable impact:
- Stronger, consistent wireless coverage across the entire resort
- Improved network performance and stability, even during peak periods
- Seamless connectivity for guests across multiple devices
- Simplified network management through a centralised platform
Outcome: Lexis Hibiscus now operates on a high-performance, future-ready network, enhancing guest experience while supporting the demands of a world-class hospitality environment.
